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ONE PROBLEM, IN DETAIL

EXCAVATION: UTILITY STRIKES

QUICK ANSWER

One bucket through a marked line and the job's margin is gone. Liability turns on the 811 locate, the tolerance zone, and hand-exposure discipline. Fines are $2,500 for a first violation in New York and up to $10,000 for a repeat inside 12 months; injury cases bring civil exposure from $50K to $5M.

This page covers one problem. The other places this trade loses margin are on the excavation operating system page.

BY JOSH LUEBKERPublished 2026-08-06Updated 2026-11-02
WHAT BREAKS

WHERE THE MONEY GOES.

Utility strikes (the five-figure oops)

One bucket through a marked line and the job's margin is gone. Liability turns on the 811 locate, the tolerance zone, and hand-exposure discipline. Fines are $2,500 for a first violation in New York and up to $10,000 for a repeat inside 12 months; injury cases bring civil exposure from $50K to $5M. Washington's statute now reads as strict liability. In Titan Earthwork v. City of Federal Way, the excavator called 811 and still ended up in court. It had relied on the city's word that the lines were relocated.

WHAT THE NUMBERS SAY

THE COST, SOURCED.

Insurance trap

General liability policies often sublimit damage to underground facilities. The coverage you think you have may cap out below the repair bill. (Grit Insurance, 2026)

WHAT THE TRADE PRESS SAYS

THE SAME PROBLEM, WRITTEN UP.

The utility company calls the excavator.

Mason Private Locating, describing where the finger-pointing always lands

WHAT THIS TRADE SHOULD EARN

THE NUMBER TO MEASURE IT AGAINST.

Excavation contractors have about 7% net profit at $1M to $5M, rising to roughly 10% at $5M to $10M. The CFOS net profit target is 10.5% before taxes at $1M to $5M, the trade's average plus 3.5 points, never below 10%. You find a problem like this in the distance between those two figures. One bad job won't tell you.

Gross margin over the same bands is 21% to 23%,against CFOS targets of 23.5% and 25.5%.

Full excavation benchmark bands by revenue

WHAT CONTROLS IT

THE SYSTEM THAT FIXES THIS.

Job Profitability System

Cost codes built against the estimate, so a job can be read while it is open.

How the Job Profitability System works

COMMON QUESTIONS

FREQUENTLY ASKED.

It comes down to the 811 locate and how carefully you dig. Skip the locate or dig through the marks and the excavator owns the damage. Mismarked lines can move fault to the utility or locator. Fines start around $2,500 and repeat violations reach $10,000. Many GL policies sublimit underground facility damage below the full repair cost.

About 14 percent of revenue at that size, trending toward 11 percent as revenue grows. For construction as a whole, Jones Maresca and Company's 2025 Performance Benchmarks put total indirect cost at 8 to 15 percent of revenue. CFMA's 2024 Construction Financial Benchmarker reports SG&A at 11.8 percent across all respondents. Both are averages for all of construction. /construction-overhead-rates-by-trade has the excavation rate for your revenue band. Excavation overhead is in the yard: lowboys, service trucks, mechanics and the shop all have to be paid for by the working iron.

Three tiers, and which one you are in depends on how much of the work you want off your desk. On Core we build your plan every month and your team does the work: job costing built against the way you estimate, a 13 week cash forecast, monthly WIP, and a monthly meeting that ends in decisions, while your bookkeeper keeps doing the books. On Strategic we build the plan, track it and adjust it every month: our team does the bookkeeping and the bank reconciliations, and the job costing and WIP software is set up and managed for you, on your own online software or ours. On Platinum we manage the money side for you every week: our team handles your bills and receivables the way an in-house controller would, and you approve every payment. We don't do payroll.

Sixty days. We migrate your books back to the start of your last taxable year and build your job costing structure from scratch, and on Strategic and Platinum we set up the job costing and WIP software too. You're fully up and working in two months. The onboarding fee is one time, the same for every tier, and set by your revenue band.
WHAT THIS TIES INTO
Josh Luebker, SPM The Construction CFO
Josh Luebker
FRACTIONAL CFO · SPM THE CONSTRUCTION CFO

Josh Luebker is a master electrician turned construction CFO, president of SPM The Construction CFO and author of CONTROL: C.F.O.S. Construction Financial Operating System.

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