ONE PROBLEM, IN DETAIL

DRYWALL: BACK-CHARGE TRAFFIC IN BOTH DIRECTIONS

QUICK ANSWER

Drywall sits in the middle of the damage economy. Other trades cut into finished board for rework and the repair gets back-charged to them; drywall crews gouge finished floors moving board and get back-charged themselves. Untracked, both directions leak margin invisibly.

This page covers one problem. The full picture for this trade, including the other places margin leaks, is on the drywall operating system page.

BY JOSH LUEBKERPublished 2026-08-06Updated 2026-08-06
WHAT BREAKS

WHERE THE MONEY GOES.

Back-charge traffic in both directions

Covered in full in the quick answer above. The sourced numbers and what controls it are below.

HOW DRYWALL CONTRACTORS DESCRIBE IT

IN THEIR OWN WORDS.

From the other side:

I will use box extenders to complete my job and back charge the General Contractor. A couple bills with labor at $70/hr for fixing screw ups gets attention immediately.

Mike Holt forums, electrician on drywall damage

WHAT THE TRADE PRESS SAYS

THE SAME PROBLEM, WRITTEN UP.

Your drywall sub gouges the finished hardwood floors while moving material. That repair cost gets backcharged to the drywall sub.

Projul back-charge guide, 2026

WHAT THIS TRADE SHOULD EARN

THE NUMBER TO MEASURE IT AGAINST.

Drywall contractors run about % net profit at $1M to $5M, rising to roughly 9% at $5M to $10M. The CFOS target at $1M to $5M is10%, set at 10 percent before taxes or 3.5 points better than your trade's average at your revenue, whichever is higher. A problem like this one lives in the distance between those two figures rather than in a loss on any single job.

Gross margin over the same bands runs % to 21%, against a CFOS target of 10%.

Full drywall benchmark bands by revenue

WHAT CONTROLS IT

THE SYSTEM THAT FIXES THIS.

Job Profitability System

Cost codes built against the estimate, so a job can be read while it runs.

How the Job Profitability System works

COMMON QUESTIONS

FREQUENTLY ASKED.

Log both directions on every job: damage you cause (minimize and verify the GC's number) and damage done to your finished work (bill it, with photos and dates). Back-charges are contract adjustments, not cash exchanges, so an untracked log means the adjustments only ever run one way.
Three tiers, and which one you are in depends on how much of the work you want off your desk. Core is where you stop guessing: job costing built against the way you estimate, a 13 week cash forecast, monthly WIP, and a monthly meeting that ends in decisions, while your bookkeeper keeps doing the books. Executive is where you stop touching the books, because we run the bookkeeping and the controllership as well. Strategic is where every job shows its margin while it is still running, because the job costing and WIP platform is set up and managed for you. No payroll. No scope gaps.
Sixty days. We migrate your books back to the start of your last taxable year, set up ControlQore, and build your job costing structure from scratch. Fully operational in two months.
WHAT THIS TIES INTO
Josh Luebker, The Construction CFO
Josh Luebker
FRACTIONAL CFO · THE CONSTRUCTION CFO

Former commercial project manager and master electrician: 150+ projects worth $2.1B combined, from $50,000 to $300M. Now fractional CFO to commercial subcontractors.

IS THIS COSTING YOU MORE THAN YOU THINK?

Bring one drywall job and your last full year. We will show you what this is worth in dollars before we talk about working together.

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