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LOW VOLTAGE / AV · JOB COSTING SOFTWARE

CONTROLQORE FOR LOW VOLTAGE AND AV CONTRACTORS.

Generic accounting software can't report labor cost per drop against the bid rate, compare production per drop by building type, or tell you which drops are tested and documented well enough to bill. ControlQore can.

QUICK ANSWER

ControlQore for low voltage and AV contractors builds the drop into the system as a defined unit: pull, terminate, test, label and document. The base drop count is logged at contract. Actual labor cost per drop is compared weekly to the bid rate. Every added drop posts against that log, so it becomes a change order. AV integration gets its own cost codes for equipment procurement, programming and commissioning, so the integration tail reads separately from the cabling. Billing follows documentation complete: test results, the label schedule and the closeout package per drop.

A unit price is only as strong as its unit definition, and this trade sells by a unit almost nobody writes down. Cable in a ceiling with no test report and no label behind it is inventory. You can't bill it. Subcontractors already wait an average of 51 days for payment, per Billd's 2026 report, before a documentation clock gets added on top. Cost per drop, read weekly, tells you whether the crew is beating the rate you bid. Drops documented, read the same week, tells you what you're allowed to bill.

BY JOSH LUEBKERPublished 2026-08-08Updated 2026-11-01
WHAT IT SEES

THE NUMBERS GENERIC SOFTWARE MISSES.

Per Drop
Labor Cost Per Drop vs. Bid Rate
Weekly
Production Per Drop by Building Type
Certified
Drops Tested, Labeled and Billable
By Division
Project vs. Service and Managed P&L
THE DEFINITION

WHAT IT IS.

ControlQore is a job costing and WIP platform for contractors that tracks cost by job and cost code, so a low voltage and AV contractor can read labor cost per drop against the bid rate while crews are still pulling cable.

WHAT YOU ARE DEALING WITH

WHERE IT GOES WRONG.

01

Nobody Counts a Drop the Same Way

Structured cabling sells by the drop. A drop is a cable pull plus terminations plus testing plus labeling plus documentation, or it's just the pull, depending on whose estimate you're reading. The unit price holds up only when the unit is written down. Underdefined drop scope is this trade's device-count problem. Change orders on added drops get turned down when nobody logged the base count at contract. The estimator bid one scope, the field delivered a bigger one, and there's no record of the difference.

02

Pulled Cable Counted as Progress

Billing in this trade depends on certification. You can't invoice until you have test results per drop, labeling to spec and the documentation package. AV work can't bill until commissioning: systems programmed, tested, and the client trained. Production that gets ahead of testing and documentation is unbillable inventory above the ceiling tile. It reads as progress in the field and as nothing at all on the pay application. That's how a job that's 80 percent pulled bills at half that.

03

AV Punch With No Written Acceptance

Integration work ends in programming, commissioning and client punch. Client punch without written criteria is taste. The conference room still drops calls, the room still feels off, and final payment and retainage wait while a technician who costs real money goes back a fourth time. Without a cost code for that return labor, the overrun goes into the job total. Then the same scope gets bid the same way on the next building.

04

Project and Service Work Blended Into One Statement

Install projects bill big and slow on construction terms, with equipment bought on deposit for long-lead displays and processors. Service contracts and managed AV bill small and recurring. In one blended P&L the recurring side covers project overruns, and the project side keeps you from seeing that service is priced from memory. The security market pays materially more for a contractor with recurring mix than for a project-only shop. So the divisional split is an operating decision and an exit-value decision at once.

HOW SPM SETS IT UP

WHAT WE BUILD.

A Written Drop Definition and a Logged Base Count

SPM writes the drop definition into the ControlQore cost code structure first: pull, terminate, test, label and document, priced as one scope. The base drop count from the estimate is logged at contract, per building and per floor where the plans support it. Every added drop posts against that log as a change order candidate the same week it happens. With the unit and the count both on record, the unit price isn't something to argue about later.

Labor Cost Per Drop Compared Weekly to the Bid Rate

Technicians log hours by cost code at the end of each day. ControlQore divides burdened labor cost by drops completed to get an actual cost per drop. That number is compared weekly to the rate in the estimate. Production per drop moves with building type, pathway conditions, plenum work, and how much of the day is spent on a lift. So the comparison also builds a production library you can bid from, and you're not bidding from the last job you remember.

Certification-Gated Billing in ControlQore

SPM sets up ControlQore to track drops completed and drops documented as two counts, because only one of them is billable. Test results, the label schedule and the closeout package are tracked per drop, and the pay application is built from the documented count. Crews test and document daily as they pull, with no week-long push at the end. That keeps the documentation clock from adding to the 51-day wait.

Commissioning Cost Codes With Defined Pass Conditions

AV integration gets its own cost codes for equipment procurement, programming, commissioning and client training. The commissioning protocol comes with written pass conditions: signal, latency, control functions, and training delivered. That turns subjective punch into a checklist the job can be closed against. Return visits after acceptance post to a service cost code. The support tail moves onto a service contract, where it earns recurring revenue and stops being unpaid warranty.

Divisional P&L and a Monthly WIP From the Project Side

Division is a job attribute in ControlQore, so install projects, service, and managed contracts report separately every month with their own gross margin and their own days to payment. Burdened labor rates are built by classification, which is what public work demands from technicians who pull cable in the morning and program panels in the afternoon. The WIP schedule is produced monthly from cost-to-cost percentage complete on the project side, and underbilled positions trigger a corrected pay application.

WHAT YOU GET

THE OUTPUTS, LISTED.

A written drop definition inside the cost code structure
Base drop count logged at contract, added drops logged as they happen
Actual labor cost per drop against the bid rate, weekly
Drops completed against drops documented, per job
Commissioning pass conditions tied to the closeout cost codes
Project, service, and managed contract P&L reported separately
$10.7M+
Client AR Recovered Since 2023
48
Active Trade Specializations
60 DAYS
Average Onboarding Time
PRICING

FLAT MONTHLY FEE. NO SOFTWARE INVOICE.

Three tiers, priced by your trailing twelve month revenue. ControlQore comes with Strategic and Platinum, and it never appears as its own line item on an SPM invoice. Which tier you're in depends on how much of the work you want off your desk.

Built for subs doing $1M to $12M. Above $12.5M we quote.

Last 12 months revenueCoreStrategicPlatinumOne-time onboarding
Under $1M$1,900$3,100$3,300$2,500
$1M to $3.5M$2,600$4,100$5,300$4,500
$3.5M to $6.5M$3,800$5,900$8,300$6,000
$6.5M to $9.5M$5,100$7,600$11,800$7,500
$9.5M to $12.5M$6,100$8,900$14,900$9,000
Above $12.5MQuotedQuotedQuotedQuoted

The onboarding fee covers migrating your books back to the start of your last taxable year and getting you fully operational in 60 days. It's billed once, with your first invoice. It's the same for all three tiers, and it moves with your revenue band. Your first month is prorated, and your monthly engagement starts on the first of the first full month.

Just want the setup? Onboarding only is the same onboarding work with no monthly service after it, one time, at the onboarding fee plus $2,000. Start a monthly engagement later and $2,000 counts toward it. It starts at $4,500, and the price for every band is on the pricing page.

The three tier columns are the whole price. Which one fits depends on how much of the work you want off your desk. No payroll. No hidden line items. The onboarding fee is right here in the table.

  • Online software only: QuickBooks, Sage, Viewpoint and similar. No VPN or hosted desktop.
  • Not in any tier: payroll, pay applications, collections on receivables.
  • Pricing valid through 2027.
Core

CFO work. Your own bookkeeper keeps doing the books.

We build your plan every month. Your team does the work.

You get the CFO work: job costing built to match the way you estimate, a 13 week cash forecast, WIP every month, and a monthly meeting that ends with decisions.

Your bookkeeper still does the books.

Strategic

Core, plus bookkeeping and bank reconciliations, plus job costing and WIP software set up and managed for you. Use your own online accounting software or we supply it, one price.

We build the plan, track it and adjust it every month.

We only work with trade subcontractors. We know what to look for, and we fix problems while they're still small. Everything in Core, plus the bookkeeping and bank reconciliations done for you, and the job costing and WIP software set up, loaded with your cost codes, and managed every month. Use your own online software, or move to ours and we pay for it.

Our team does the bookkeeping and the reconciliations. We don't do payroll.

Platinum

Strategic, plus a controller who handles payables and receivables the way an in-house controller would. You approve every payment.

We manage the money side for you, every week.

Everything in Strategic, plus our team does the controller work. We handle your bills and receivables the way an in-house controller would: we call vendors, pay the bills and keep the accounting current. We plan the cash flow first, and you approve every payment because it is your money.

Our team does the payables and receivables. We don't do payroll, pay applications or collections.

COMMON QUESTIONS

FREQUENTLY ASKED.

SPM builds cost codes around the drop as a defined unit: pull, terminate, test, label and document. Technicians log hours by cost code daily, and ControlQore divides burdened labor cost by drops completed to get an actual cost per drop. That figure is compared weekly to the rate in the estimate. You see a job over the bid rate in week two. That's early enough to change crew mix or open a change order conversation.

By tracking two counts. Drops completed is production. Drops documented, meaning tested, labeled and packaged to spec, is what the pay application is built from. ControlQore reports both, and the difference between them is the unbillable inventory in the ceiling. Crews that test and document daily keep the two counts close together. In this trade, that's how you get paid.

Yes. AV gets its own cost codes for equipment procurement, programming, commissioning and client training. Long-lead equipment bought on deposit is billed on the schedule of values, so it isn't paid for out of working capital. The commissioning protocol comes with written pass conditions, so the integration tail is measured as its own scope. When a room takes four return visits, you can see what those visits cost before you bid the next one the same way.

60 days from engagement start to live job costing with WIP reporting. The low voltage and AV setup covers the drop definition and cost code build, base count logging, certification tracking against billing, commissioning cost codes, the project and service divisional split, and historical data migration from QuickBooks. Most clients are fully operational in ControlQore within 60 days.

Three tiers, and which one you are in depends on how much of the work you want off your desk. On Core we build your plan every month and your team does the work: job costing built against the way you estimate, a 13 week cash forecast, monthly WIP, and a monthly meeting that ends in decisions, while your bookkeeper keeps doing the books. On Strategic we build the plan, track it and adjust it every month: our team does the bookkeeping and the bank reconciliations, and the job costing and WIP software is set up and managed for you, on your own online software or ours. On Platinum we manage the money side for you every week: our team handles your bills and receivables the way an in-house controller would, and you approve every payment. We don't do payroll.
WHAT THIS TIES INTO
Josh Luebker, SPM The Construction CFO
Josh Luebker
FRACTIONAL CFO · SPM THE CONSTRUCTION CFO

Josh Luebker is a master electrician turned construction CFO, president of SPM The Construction CFO and author of CONTROL: C.F.O.S. Construction Financial Operating System.

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