ONE PROBLEM, IN DETAIL

FIBER: MAKE-READY

QUICK ANSWER

Pole make-ready costs, the utility-owned work required before fiber can attach, have exploded: one outside-plant construction director reported roughly a 300 percent increase over five years.

This page covers one problem. The full picture for this trade, including the other places margin leaks, is on the fiber operating system page.

BY JOSH LUEBKERPublished 2026-08-06Updated 2026-08-06
WHAT BREAKS

WHERE THE MONEY GOES.

Make-ready (the cost that tripled)

Pole make-ready costs, the utility-owned work required before fiber can attach, have exploded: one outside-plant construction director reported roughly a 300 percent increase over five years. Make-ready is priced by the pole owner, scheduled by the pole owner, and paid up front by the fiber builder; it's the single most inflationary line in aerial construction and the least controllable.

WHAT THE NUMBERS SAY

THE COST, SOURCED.

Sourced language

Josh Summit, director of OSP engineering and construction at Glo Fiber/Shentel, "reporting a roughly 300 percent increase in pole make-ready costs over the past five years." (Broadband Breakfast, Fiber Connect 2026)

WHAT THIS TRADE SHOULD EARN

THE NUMBER TO MEASURE IT AGAINST.

Fiber contractors run about % net profit at $1M to $5M, rising to roughly 9% at $5M to $10M. The CFOS target at $1M to $5M is10%, set at 10 percent before taxes or 3.5 points better than your trade's average at your revenue, whichever is higher. A problem like this one lives in the distance between those two figures rather than in a loss on any single job.

Gross margin over the same bands runs % to 23%, against a CFOS target of 10%.

Full fiber benchmark bands by revenue

WHAT CONTROLS IT

THE SYSTEM THAT FIXES THIS.

Job Profitability System

Cost codes built against the estimate, so a job can be read while it runs.

How the Job Profitability System works

COMMON QUESTIONS

FREQUENTLY ASKED.

Make-ready is the pole owner's work (moving existing attachments, replacing poles) required before fiber can attach, priced and scheduled by the utility and paid up front by the builder. Industry reporting puts the five-year cost increase near 300 percent. Track it as its own pass-through with a variance report; it's the least controllable and most inflationary line in aerial construction.
Fiber contractors at $1M to $5M net 6 percent on average, rising to 8.5 percent by $25M to $50M; the CFOS target at $1M to $5M is 10 percent. The margin leaks in this trade are cash-timing leaks: carrier terms, make-ready pass-throughs, and documentation-gated payments. Every net profit figure here is stated before taxes, the same basis CFMA reports on, so the two are directly comparable.
Because carrier MSAs pay per unit on the carrier's calendar, gated by closeout audits, while crews and boring subs get paid weekly. Factoring converts that timing gap into a permanent margin tax. The verified alternative: documentation-complete billing, closeout packages built daily, and a 13-week cash forecast that prices the carrier's terms into every bid.
Three tiers, and which one you are in depends on how much of the work you want off your desk. Core is where you stop guessing: job costing built against the way you estimate, a 13 week cash forecast, monthly WIP, and a monthly meeting that ends in decisions, while your bookkeeper keeps doing the books. Executive is where you stop touching the books, because we run the bookkeeping and the controllership as well. Strategic is where every job shows its margin while it is still running, because the job costing and WIP platform is set up and managed for you. No payroll. No scope gaps.
Sixty days. We migrate your books back to the start of your last taxable year, set up ControlQore, and build your job costing structure from scratch. Fully operational in two months.
WHAT THIS TIES INTO
Josh Luebker, The Construction CFO
Josh Luebker
FRACTIONAL CFO · THE CONSTRUCTION CFO

Former commercial construction project manager and master electrician. Managed 150+ projects worth more than $2.1B combined, with individual jobs from $50,000 to $300M, including data centers, military bases, hospitals, and high-rises. Now fractional CFO for commercial subcontractors doing $1M to $12M through Sulphur Prairie Management.About Josh  | LinkedIn

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