Show Up. See ROI. Or That Month Is Free.
Attend every scheduled meeting for the month, on either tier. If you don't see ROI, SPM refunds that month's CFO service fee. Bookkeeping already completed and ControlQore software fees are not part of the refund on either tier.
Most fractional CFO firms ask for a signature and a monthly charge with nothing tying their fee to whether the engagement is actually working for you. SPM ties it to one condition on both tiers: show up to the scheduled work, and if it isn't producing ROI, that month's service fee doesn't cost you anything.
How It Works, By Tier
Meetings required: the CEO Report meeting and the Cash Flow Forecast meeting, both monthly. Two meetings a month, both attended.
Guarantee: if you attend both and don't see ROI that month, SPM refunds that month's CFO service fee.
Meetings required: the monthly CFO meeting, attended in full.
Guarantee: if you attend and don't see ROI that month, SPM refunds that month's CFO service fee.
Not Part of the Refund
Bookkeeping work already completed. Job-coded bookkeeping delivered that month is not refunded, on either tier.
ControlQore software fees. ControlQore is licensed and billed separately from the CFO engagement and is never part of this guarantee.
The guarantee applies to the CFO service fee for that specific month, not to the full engagement retroactively.
Why it's structured this way: A fractional CFO engagement only works if the owner shows up to the meetings where the numbers turn into decisions. This guarantee protects against SPM not delivering, not against an owner skipping the scheduled work and expecting a refund anyway.
On Core Financial, attend the CEO Report meeting and the Cash Flow Forecast meeting each month. On Executive Financial, attend the monthly CFO meeting. On either tier, if you attend and don't see ROI that month, SPM refunds that month's CFO service fee.
Both. Core Financial includes two monthly meetings, the CEO Report and the Cash Flow Forecast, and the guarantee is tied to attending both. Executive Financial includes one monthly CFO meeting, and the guarantee is tied to attending it.
No. On both tiers, the refund applies only to that month's CFO service fee. Bookkeeping work already completed and ControlQore software, which is billed and licensed separately, are not included.